So, every year I do the bulk of my Christmas shopping online and most of it is usually with Amazon.com.
This year I placed what I consider to be a large order of holiday gifts right after Thanksgiving.
Some items came right away, but I noticed most of the big gifts for my kids were missing. Last night I contacted Amazon.com and was told that the items were assumed “lost in transit”. If they knew they were lost, why wasn’t I notified?
This video explains further: (be sure to watch the second and third videos below this for the update, too)
So, I spent a loooong time on the phone with Amazon this morning and here are my follow up thoughts on the matter:
So, I am left to conclude that either Amazon isn’t reading Twitter or they simply do not care:
Lesley,
You should send this to Consumerist.com!