For years I was a waitress and the first thing I would greet people with was “Hi, what can I get for you?”. Those words while heard often in food service are not heard very often in other businesses.
I, for one, like real estate because of my ability to help people. My knowledge, skills and experience can get a new family into their first home, can save an individual from foreclosure or just make a typical move a bit less stressful. Having the ability to step into people’s lives in such an intimate way is a unique benefit to my real estate career.
When working with a customer or client, I am absorbed into their daily life. We speak often, email each other and spend time together on appointments. However, I don’t know that I ever stopped to ask any of them that simple question: “How Can I Help You?”
I didn’t have a New Year’s Resolution, because nothing seemed important enough to commit to right at that moment. Today, while listening to Tamara Dorris on Jason Crouch and Ken Cook’s blog talk radio program it hit me: Service. So, as of today :
I RESOLVE THAT I WILL ANNOUNCE THAT I AM HERE TO SERVE. HOW CAN I HELP YOU TODAY?
I want my family, friends, clients and customers to know without a doubt that I like to help people. I want them to see the happiness it gives me when I am able to solve a problem, answer a question or assist with a real estate transaction. It can be as simple as answering a friend’s question about a real estate abbreviation or as complicated as working out a loan modification for a family in pre-foreclosure. It is all important and I like it all equally.
So, now that I have asked the question, what is your response? Reply here or find me on twitter @LesleyLambert
Lesley Lambert, The Real Estate Natural At Park Square Realty, Westfield, MA, How Can I Help You?
